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How do I open a prepaid account?

You can sign up online in seconds or you can call us at 866-925-2036 to sign up by phone.
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What do I need to apply for a card?

To apply for an AccountNow Prepaid Visa or MasterCard card, you will need to provide your name, phone number, email address, social security number, and mailing address. To receive your welcome package and prepaid card, you must enter a physical U.S. address. Cards cannot be sent to post office (P.O.) boxes.
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How much does it cost to sign up?

It’s free to sign up and receive your prepaid card. You will not be charged anything until you decide to start using your prepaid card. Once you load your card your monthly fee will begin. See our pricing & fees for more details.
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How much does it cost to activate a prepaid account?

There is no account set up or activation fee for the AccountNow Gold Prepaid Debit Card. There is a one-time setup fee of $4.95 for the AccountNow Classic Prepaid Visa Card.Once you load your card your monthly fee will begin.See our pricing & fees for more details.
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Can I open an account if I am on ChexSystems?

Yes. AccountNow does not do a ChexSystems verification when opening new accounts.
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Do I have to maintain a minimum balance on my prepaid account?

No minimal balance is required for an AccountNow prepaid account.
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Does AccountNow provide monthly account statements?

Yes, we provide monthly online statements free of charge. You can also sign up to receive monthly paper statements sent to your home for a small fee by logging into your prepaid account. See our pricing & fees for more details.
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How old do I need to be to get a card?

The minimum age to apply for a prepaid account is 14 years old.
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How long does it take to receive a card?

Your card will be delivered in 5-7 business days after you sign up. If you need a replacement card, you may request to have your replacement card expedited for a fee and it will be delivered in 3 business days. See our pricing & fees for more details.
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How do I know that AccountNow is a real company?

AccountNow has been an accredited member of the Better Business Bureau since February 2006. Read a full online report of AccountNow from the Better Business Bureau.
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Is this a credit card?

No, the only money that will be available to you is money you add to your prepaid card account.
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Who can I call with questions?

We can be reached Monday through Saturday from 5 a.m. to 5 p.m. Pacific Standard Time (PST) and Sunday 7 a.m. to 4 p.m. (PST). The number to call is 866-925-2036.
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AccountNow, Inc. is a BBB Accredited Financial Service in San Ramon, CA

AccountNow Gold Visa Prepaid Cards are issued by The Bancorp Bank and MetaBankTM, Members FDIC, pursuant to a license from Visa U.S.A. Inc. Please see the back of your card for its issuing bank.

AccountNow Prepaid MasterCard Card (Classic) is issued by MetaBank pursuant to license by MasterCard International Incorporated. MasterCard and the MasterCard Brand Mark are registered trademarks of MasterCard International Incorporated.

AccountNow Prepaid Visa Card (classic) is issued by The Bancorp Bank pursuant to a license from Visa U.S.A. Inc.

Accountnow Gold Visa Prepaid Cards and AccountNow Prepaid Visa Cards can be used wherever Visa debit cards are accepted. MasterCard prepaid cards can be used anywhere Debit MasterCard is accepted. Your deposits are FDIC insured up to $250,000. AccountNow, Inc. is an Independent Sales Organization ("ISO") pursuant to agreements with MetaBank and The Bancorp Bank.

*Obtaining Your Card: The USA PATRIOT Act is a Federal law that requires all financial institutions to obtain, verify, and record information that identifies each person who opens a Card Account. What this means for you: When you open a Card Account, we will ask you for your name, address, date of birth, and other information that will allow us to reasonably identify you. We may also ask to see your driver's license or other identifying documents at any time. "100% Approval" is contingent upon successfully passing this mandatory identification confirmation.

**The Visa Zero Liability policy covers U.S.-issued cards only and does not apply to ATM transactions, PIN transactions not processed by Visa, or certain commercial card transactions. Cardholder must notify issuer promptly of any unauthorized use. Consult issuer for additional details or visit www.visa.com/security.

***Conditions and exceptions apply – see Cardholder Agreement.

§ To qualify for the $25 direct deposit bonus, within 6 months after being approved to receive a card you must deposit at least $500 per month via recurring direct deposit in two or more consecutive months. See www.accountnow.com/help for additional direct deposit and bonus eligibility requirements.

† The Bancorp Bank is not affiliated in any way with this product and does not endorse or sponsor this offer.

†† Other cardholder fees may apply. Consult your cardholder agreement.

AccountNow reserves the right to modify or discontinue any product, services or special offers with or without prior notice.

AccountNow is a trademark of AccountNow, Inc. All other trademarks, service marks and other registered marks are the property of their respective owners.
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